# Account and billing questions

Open Account, Billing, and Usage, verify identity and plan, compare the recorded renewal or credit window, and use the secure billing portal for changes.

## Where this lives

Find the product area named in the question.

The FAQ is a decision guide for common product questions. Each answer points to the setting or docs area where you can confirm the behavior in your own account and installation.

> **Safety:** Do not treat a general answer as authorization for a destructive or externally visible action. Review the target and current product state before proceeding.

## Steps

1. Find the product area named in the question.
2. Open Account, Billing, and Usage.
3. Verify identity and plan.
4. Compare the recorded renewal or credit window.
5. Use the secure billing portal for changes.
6. **Confirm the result.** Open the linked surface, confirm the effective account, device, agent, or connection, and use a small test to verify the answer for the current configuration.

## Choose the right path

- Use Troubleshooting for a reproducible failure.
- Use topic guides for a configuration procedure.
- Use the API Reference or CLI command reference for exact programmatic syntax.


## Confirm it worked

- Open the linked surface, confirm the effective account, device, agent, or connection, and use a small test to verify the answer for the current configuration.
- The screen, command, file, run, or destination named in this guide reflects the expected state.